All are pieces are made to order and are carefully checked before dispatch. Hence we do not offer any return/refund or exchange policy. All purchases are final.

However, in an unlikely case of damaged product received, you can mail us on info@veyaa.in or whatsapp us at +91-8769111009 within 7 Day's after receiving the product, along with the images of damaged product. Our quality check team will go through the images and will decide if the product is exchangeable or not.

• If tag is Removed or Damaged , the product will not be eligible for return or exchange

Eligibility for Returns

Items must be returned within 7 days after receiving the product.

The jewellery must be in its original condition, unworn, and accompanied by all original packaging and certificates

Opening Video Is Mandatory For Return.

Non-Returnable Items
Customized or engraved jewellery is non-returnable unless defective.

How to Initiate a Return

How to Initiate a Return

• Contact our Customer Care team at info@veyaa.in to request a return authorization.
• Securely package the item and include all original documents.
• Ship the item at the shipping address provided by our team.

In refund process :- We will give you store credit within 7-10 days.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@veyaa.in.com and send your item to:
Veyaa
118, jai jawan colony 2,
Tonk road ,Jaipur
302018

Shipping
To return your product, you should mail your product to:
Veyaa
118, jai jawan colony 2,
Tonk road ,Jaipur
302018

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive the store credit ,The cost of return shipping will be deducted from that.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.