All are pieces are made to order and are carefully checked before dispatch. Hence we do not offer any return/refund or exchange policy. All purchases are final.

However, in an unlikely case of damaged product received, you can mail us on info@veyaa.in or whatsapp us at +91-8769111009 within 7 Day's after receiving the product, along with the images of damaged product. Our quality check team will go through the images and will decide if the product is exchangeable or not.

• If tag is Removed or Damaged , the product will not be eligible for return or exchange

Eligibility for Returns

Items must be returned within 7 days after receiving the product.

The jewellery must be in its original condition, unworn, and accompanied by all original packaging and certificates

Opening Video Is Mandatory For Return.

Non-Returnable Items
Customized or engraved jewellery is non-returnable unless defective.

How to Initiate a Return

How to Initiate a Return

• Contact our Customer Care team at info@veyaa.in to request a return authorization.
• Securely package the item and include all original documents.
• Ship the item at the shipping address provided by our team.

In refund process :- We will give you store credit within 7-10 days.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@veyaa.in.com and send your item to:
Veyaa
118, jai jawan colony 2,
Tonk road ,Jaipur
302018

Shipping
To return your product, you should mail your product to:
Veyaa
118, jai jawan colony 2,
Tonk road ,Jaipur
302018

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.