Return Policy

At VEYAA, we want you to love every piece you purchase. If for any reason you're not completely satisfied, our hassle-free return policy ensures your peace of mind.

Eligibility for Returns

Items must be returned with in 7 days of delivery.

The jewellery must be in its original condition, unworn, and accompanied by all original
packaging and certificates

Opening Video Is Mandatory For Return.

Non-Returnable Items
Customized or engraved jewellery is non-returnable unless defective.

How to Initiate a Return

1. Contact our Customer Care team at info@veyaa.in to request a return authorization.

2. Securely package the item and include all original documents.

3. Ship the item at the shipping address provided by our team .
In refund process :-
We will give you store credit within 7-10 days .

Refund Process
Once the item is received and inspected, We will give you store credit within 7-10 days .

If tag is Removed or Damaged , the product will not be eligible for return or exchange

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@veyaa.in.com and send your item to:
Veyaa
118, jai jawan colony 2,
Tonk road ,Jaipur
302018


Shipping
To return your product, you should mail your product to:
Veyaa
118, jai jawan colony 2,
Tonk road ,Jaipur
302018


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive the store credit ,The cost of return shipping will be deducted from that.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.